Definition from Businessdictionary.com: Flow of surplus or unwanted materials, goods or equipment back to the firm, through its logistics chain for reuse, recycling or disposal.
The Reverse Logistics Association states in their "Tapping the Profit Potential of the Reverse Supply Chain" that "with competition rising and profit margins shrinking, companies are looking for new ways to maximize the revenue potential of the end-to-end value chain. By stepping back and readdressing post-sale supply chain activities, such as returns management, customer service and repair quality and processing time, you can increase a product’s lifecycle, enhance customer relationships, and ultimately, unleash the profit potential of your aftermarket programs."
If you would like to find out more information on how our reverse logistics service can fit into your supply chain, please visit our website and contact us.
No comments:
Post a Comment